Terms and Conditions

Please read these Terms and Conditions ("Terms") carefully before using the MoonPrint website or mobile applications (the "Service") operated by Fizdi ("us", "we", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

1. Definitions

For the purposes of these Terms and Conditions:

  • "Service" refers to the MoonPrint website and mobile applications.
  • "User" refers to individuals who access or use our Service.
  • "Content" refers to text, images, photographs, audio, video, and all other forms of data or communication.
  • "User Content" refers to Content that users submit, upload, or otherwise make available to our Service.
  • "Products" refers to the items available for purchase through our Service.

2. Account Terms

When you create an account with us, you must provide accurate, complete, and current information at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity that is not lawfully available for use, or a name or trademark that is subject to any rights of another person or entity without appropriate authorization.

3. User Content

Our Service allows you to upload, submit, store, send or receive content. By providing any User Content on the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such content in connection with providing our Service.

You represent and warrant that:

  • You own or have the necessary licenses, rights, consents, and permissions to use and to authorize us to use all intellectual property and User Content for the purposes described in these Terms.
  • Your User Content does not violate the rights of any third party, including but not limited to intellectual property rights and privacy rights.

4. Prohibited Uses

You may use our Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service:

  • In any way that violates any applicable national, federal, state, local, or international law or regulation.
  • To transmit, or to procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.
  • To impersonate or attempt to impersonate the company, a company employee, another user, or any other person or entity.
  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service, or which may harm the company or users of the Service.
  • To use the Service in any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use of the Service.
  • To use any robot, spider, or other automatic device, process, or means to access the Service for any purpose, including monitoring or copying any of the material on the Service.

5. Intellectual Property

The Service and its original content (excluding User Content), features, and functionality are and will remain the exclusive property of MoonPrint and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of MoonPrint.

6. Products and Payments

MoonPrint is an e-commerce platform that allows users to purchase various products. We strive to provide accurate descriptions, pricing, and images of our products, but we do not warrant that product descriptions, pricing, or other content on the Service is accurate, complete, reliable, current, or error-free.

For payment processing, we use third-party payment gateways including but not limited to Razorpay, PayU, Google Pay, and Apple Pay. When making a purchase, you may be directed to a third-party payment gateway to complete your transaction. By using these services, you agree to their respective terms of service and privacy policies. The use of your information by these third-party services is governed by their respective privacy policies.

Regarding orders and payments:

  • All prices are shown in Indian Rupees (INR) unless otherwise specified and are inclusive of GST where applicable.
  • We reserve the right to refuse or cancel any order for any reason, including errors in product or pricing information.
  • Payment must be received in full before the order is fulfilled.
  • Order confirmation does not constitute acceptance of an order. An order is accepted by us only when we process it for fulfillment.
  • We reserve the right to limit the quantity of items purchased per order, per person, or per household.

7. Shipping and Delivery

We will make every effort to ship products within the timeframe indicated on our Service. However, delivery times are estimates and not guaranteed. We are not responsible for delays due to unforeseen circumstances or causes beyond our reasonable control.

Risk of loss and title for items purchased pass to you upon delivery of the items to the shipping carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.

8. Return and Refund Policy

Please review our Return and Refund Policy posted on the Service for information about how to return products and obtain refunds. By placing an order, you agree to be bound by our Return and Refund Policy.

9. Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including but not limited to a breach of the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service or request account deletion through the settings provided in the Service.

10. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall MoonPrint, its affiliates, agents, directors, employees, suppliers, or licensors be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data, or other intangible losses, resulting from:

  • Your use or inability to use the Service;
  • Any unauthorized access to or use of our servers and/or any personal information stored therein;
  • Any interruption or cessation of transmission to or from the Service;
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Service by any third party;
  • Any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, transmitted, or otherwise made available via the Service;
  • Any defects in products purchased through our Service;
  • Delivery delays or failures.

In no event shall our total liability to you for all damages, losses, or causes of action exceed the amount paid by you to us for the products ordered or services used.

11. Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

MoonPrint does not warrant that:

  • The Service will function uninterrupted, secure, or available at any particular time or location;
  • Any errors or defects will be corrected;
  • The Service is free of viruses or other harmful components;
  • The results of using the Service will meet your requirements.

12. Third-Party Services

The Service may contain links to third-party websites or services that are not owned or controlled by MoonPrint.

MoonPrint has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services, including payment gateways such as Razorpay, PayU, Google Pay, and Apple Pay. You further acknowledge and agree that MoonPrint shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

13. Governing Law

These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

Any disputes arising out of or relating to these Terms or any transactions conducted through the Service shall be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996 of India. The place of arbitration shall be New Delhi, India, and the proceedings shall be conducted in English.

14. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

15. Mobile Application Terms

When using our mobile applications, the following terms also apply:

  • You acknowledge that these Terms are between you and MoonPrint only, and not with Apple, Google, or any other app marketplace provider.
  • Your use of the mobile application must comply with the applicable App Store's terms of service.
  • The license granted to you for our mobile application is limited to a non-transferable license to use the application on a device that utilizes the Apple iOS or Android operating system and in accordance with the usage rules set forth in the applicable App Store's terms of service.
  • MoonPrint is responsible for providing maintenance and support services with respect to the mobile application as required under applicable law. App marketplace providers have no obligation to furnish any maintenance and support services with respect to the mobile application.
  • In the event of any failure of the mobile application to conform to any applicable warranty, you may notify the applicable app marketplace provider, and the app marketplace provider may refund the purchase price for the mobile application to you (if applicable).
  • App marketplace providers are not responsible for addressing any claims you have or any claims of any third party relating to the mobile application or your possession and use of the mobile application.

16. Consumer Protection Rights

If you are using our Service as a consumer, you have certain rights under Indian consumer protection laws, including the Consumer Protection Act, 2019. Nothing in these Terms is intended to exclude, restrict, or modify any consumer rights under these laws that cannot be excluded, restricted, or modified by agreement.

17. Contact Us

If you have any questions about these Terms, please contact us at:

Email: [email protected]

Last updated: April 3, 2025